Glamping & Lounge Tent FAQs

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WHAT'S INCLUDED IN THE PRICE FOR Glamping TENTS?

Let Sapphire Event Rentals do all the work! We will deliver, set up and style. The next day we will pick up, professionally launder the linens and disinfect the remaining items.

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Glamping Tents: Fully furnished bell tent with comfy beds, blankets, colorful rugs, bunting, side tables and  lights,

Chill Tents: Fully Furnished bell tent with pouf cushion seating, pillows, rugs, lighting, bunting, side tables, chest, & games!

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For Extra Add-On's please check out our Party Add-On's.

 

HOW SOON SHOULD I REQUEST A BOOKING FOR MY EVENT?​

Due to the high demand for parties on Friday and Saturday nights we recommend booking at least 2 months in advance to avoid disappointment. Once you have decided on a date for your perfect day, please complete our Booking Form so that we may discuss your ideas and confirm availability.    

    

A Non-Refundable 50% deposit secures your preferred date and theme and will be applied to your total cost of the party. We request that your final count of attendees be as accurate as possible, however the final numbers can be confirmed as late as 14 days before the event.   

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We understand that sometimes plans change, we are always happy to accommodate last minute bookings! Give us a call and we will do our best to get your event booked! 432-653-7587

 

HYGIENE - What measures are you taking to prevent Covid-19?

Our sheets, mattress pad covers, blankets and pillowcases are laundered after each use. All remaining items are wiped down with either disinfectant wipes or spray. Our tent covers will also be steamed before and after your party. All items will be left for 72 hours after they have been sanitized. We will be wearing a mask when we enter your home and will use a disinfectant spray on all items before we leave.

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HOW DOES PAYMENT WORK FOR  GLAMPING & LOUNGE TENTS?

All payments are made online. A non-refundable 50% deposit is required at the time of booking to secure your chosen date. The remaining balance must be paid in full 2 weeks PRIOR to your event. Failure to pay 2 weeks prior will result in cancellation of your party. Your party is not booked until your deposit has been paid and the contract has been signed.

 

WHICH PAYMENT METHODS DO YOU ACCEPT?

Prices include any relevant sales tax and processing fees. We accept all major credit / debit cards, including Master card, Visa, Discover and American Express. Payment is processed by Authorize.net a secure credit card payment processor.

 

WHAT IS YOUR CANCELLATION POLICY?

Sapphire Event Rentals does not refund any cancellations, events must be rescheduled. If you need to reschedule, we will gladly offer you the next available date.

 

ONCE MY PARTY IS BOOKED, WHAT DO YOU REQUIRE OF ME?

We are a full-service provider, once your booking is confirmed all we need from you is to clear the area where the bell tent will be placed so that it is free from any brush or debris. The tents require staking into the ground, please verify we will be able to do so.

 

DO YOU STAY AND HOST THE EVENT?

We don’t stay and host the party, but we ensure everything is set up and looks beautiful just as you need it.

 

HOW MUCH SPACE IS NEEDED?

This depends on the size of the tent. The 13FT tent requires at least 21FT Diameter due to the stakes and guy ropes.  If you are unsure, do not hesitate to contact us with your measurements and we will be happy to find the best fit!  We request that all debris be removed prior to our arrival.

 

WILL YOU MOVE LAWN FURNITURE TO MAKE ROOM FOR THE GLAMPING TENTS?

Sorry, Sapphire Event Rentals does not rearrange or move furniture. Please make sure the area where the tent will be setup is cleaned prior to our arrival.

 

HOW LONG IS THE HIRE PERIOD OF THE GLAMPING & LOUNGE TENT PACKAGE?

Our standard package is for a one-night rental. Is one night not enough?

No problem, the fun doesn’t have to stop!

Have guests in town for the weekend and nowhere for the kids to sleep? We’ve got you covered!

 

WHEN IS THE DROP OFF AND PICK UP TIME?

You can list your preferred drop off and pick up time when completing the Booking Form. A representative will discuss with you the available times we have to accommodate you based on your preferences.

 

DO MY GUESTS NEED TO BRING A PILLOW?

Yes, if you are planning to spend the night in one of our glamping tents please bring a pillow. We do not provide pillows to sleep on due to hygiene reasons. We will provide a blanket but if the weather is cold, we suggest providing additional blankets or sleeping bags.

 

WILL YOU NEED ACCESS TO POWER?

Yes, our Glamping & Chill Tents require power. We will provide extension cords to plug into your home.

 

HOW LONG WILL IT TAKE TO SET UP? TAKE DOWN?

Please allow 2-3 hours for set-up and approximately 1.5 hours for take down.

 

ARE PETS ALLOWED IN THE TENTS?

No, as you do, we also love our pets, but all animals should be kept away from glamping & Chill Tents due to some children having extreme allergic reactions and to avoid unnecessary cleaning fees.

 

ARE THERE ANY TERMS & CONDITIONS I SHOULD BE AWARE OF UPFRONT?

As the party host, you need to be aware that you will be responsible for the replacement of any lost or damaged goods.

There have been a couple of incidents with nail polish, glow stick leakages, slime, chocolate candy, cake, food, colored drinks, and vomit which have damaged fur linens, and fabrics etc. Trust us, the last thing you want is for your own furnishings to be ruined too! Messy crafting activities such as painting or pampering activities such as facials and nail polishing need to be undertaken well away from the tent area please. Please remove your shoes before entering the Glamping or Chill Tents. We appreciate your understanding.

 

WHAT ARE THE PENALTY CHARGES?

Any lightly damaged or stained property will result in a penalty charge of $50 plus $100 cleaning fee for each item. Any severely damaged, lost or stolen items will result in a fee equal to its replacement. If rental equipment is not available at time of pick-up, we reserve the right to charge for an additional night.

 

WHAT AGE DO YOU RECOMMEND FOR KIDS GLAMPING SLEEPOVERS? ARE YOUR GLAMPING TENTS SUITABLE FOR ADULTS?

We embrace any age and cater to all life's celebrations. From experience, typically kids are ready for a sleepover at about 5 years old. Adults love our glamping tents!

 

If you have any more questions do not hesitate to contact us! Call or Text 432-653-7587!